FAQs

Who are we?

  • You can find out more about us here.

Shipping

  • You can find out more about our shipping policy here.

Special Bundle Discounts

  • We offer special bundle pricings and they are available for limited time only.
  •  The Bulk Discounts are updated automatically at cart.

    Payments

    • We accept secure payments for both local & international customers via
      ✔️Visa, Mastercard, American Express
      ✔️Apple Pay, Google Pay, Shop Pay
      *Note: We process all orders in EUR.

    Order Placement

    • Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout".
    • If you edited the quantity in your cart, remember to hit 'update' before proceeding with checkout.
    • Follow the instructions by providing us with delivery information and select payment method for the goods.
    • We will provide you a tracking number as soon as your item is dispatched from our warehouse.
    • Our support team is always happy to guide you at any step!

    Amendments, Cancellation & Refund

    • For Amendments: If you need to make changes to your order you will need to contact us within 12 Hours of placing the order.
    • We Can Change The Following: Your delivery details, Your name, Your email, Your phone number
    • For Cancellations: We cannot cancel your order once it has already been processed.
    • For Refunds: You can view our full refund policy here.

    Note: All refunds/cancellations and returns will be made according to our discretion. This is non-negotiable.